I.M. Spa® Etiquette


Block Avenue Etiquette
  • Credit card confirmation is required for all scheduled appointments.

  • Please arrive 10 to 15 minutes before your scheduled appointment to fill out paperwork and insure that you are able to take advantage of every second of your stay at I.M. Spa.

  • Cancellations made within 48 hours will incur a 20% service charge. Cancellations made within 24 hours will be treated as a missed appointment and require payment in full.

  • Gratuity of 20% is added to parties of 4 or more in the Barefoot Spa Room.

Mobile Services Etiquette
  • Please advise all participants to arrive 15 minutes before scheduled services. The hostess of the home must be on the premises to receive the therapists 15 minutes before appointment to avoid cancellation charges.

  • Party will be billed an hourly rate for each therapist for parties that do not begin on time, or run over as a result of host or guest planning.

  • All services require payment in advance.

  • 20% gratuity will be added to all mobile services.

  • Cancellations made within 48 hours will incur a 20% service charge. Cancellations made within 24 hours will be treated as a missed appointment and will require payment in full.

  • There is a surcharge for out-of-town engagements.

  • It is not advisable to consume alcohol before, during or directly following spa services. I.M Spa recommends you drink plenty of water after receiving massaage and spa services.

Contact I.M. Spa today at 479.251.7422. It's all about health, wellness and community.